The post From Job Interviews to Pandemic Front Lines appeared first on Vietne..
]]>- The Story
MediScreen began life as a remote–candidate-screening platform: asynchronous video interviews, AI-generated transcriptions, and a slick dashboard for recruiters. Then March 2020 arrived. Hospitals were overwhelmed, clinics had no safe way to triage walk-ins, and patients were terrified of crowded waiting rooms. MediScreen’s founders saw an unexpected path forward: repurpose their one-way-video engine as a contact-free COVID-pre-screening tool that any GP practice could deploy overnight.
They turned to Vietne—the same studio that had designed their recruitment UX—to refit the product for healthcare at break-neck speed. The mandate was simple and audacious: keep the two-tap ease recruiters loved, but add medical-grade trust, symptom recognition, and AI analytics that could clear—or escalate—a patient before they ever left home.
From Hiring Portal to Pandemic Triage
When the virus hit, MediScreen’s founders didn’t scrap their recruitment engine—they re-fitted its core workflow for healthcare. The skeleton stayed the same (record ➜ upload ➜ review), but every supporting detail pivoted from HR to clinical safety:
Replaced body-language scoring: the model now checked for flushed skin tones, laboured speech, and coughing bouts.
Swapped behavioural prompts for symptom trees—fever, travel, loss of smell—updated daily from WHO guidelines.
Supplanted recruiter star-ratings: clips arrived in GP inboxes tagged green (routine), amber (monitor), or red (tele-consult now).
Design Challenges
Patients of all ages had to start a session in seconds, yet the interface needed the gravitas of clinical software.
In a pandemic surge, a GP can’t watch 200 full videos. We had to surface the urgent 10 % instantly and let AI summarise the rest—turning a raw clip queue into an actionable triage list.
Healthcare buyers care about minutes saved and admissions averted, not codec acronyms. The challenge was to lead with impact metrics while still giving IT teams easy access to encryption details, model lineage and uptime SLAs.
The Vietne Approach
A magic-link SMS opens a web view; if the camera isn’t centred on the face, a friendly overlay guides positioning. Average start-up dropped from 75 seconds to 22.
The moment a clip uploads, on-device AI scores symptom severity. Doctors land on red cases first, with cough keywords and oxygen-effort markers highlighted in the sidebar.
We rewrote every headline to speak in clinic hours saved and admissions averted. Deep specs—encryption, accuracy, model lineage—live behind accordion drawers for power readers.
Impact (First 8 Weeks)
Human Snapshot
Lina, forty-seven, woke one Thursday with a dry cough and slight fever. Instead of driving to her crowded clinic, she tapped the MediScreen link her GP’s office texted overnight. Thirty seconds of guided recording and four yes-or-no questions later, the system flagged subtle breathlessness and routed her clip to the top of the doctor queue. Within the hour she had a video consult, a PCR test booking, and clear isolation instructions—no waiting room, no panic, no hospital visit.
Next Horizon — Sustaining Momentum and Scaling Impact
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]]>The post Safey – Redefining Remote Respiratory Care appeared first on Vietne..
]]>- The Story
The first time most people meet a spirometer is in a cold consulting room, surrounded by graphs no one explains. Safey had already shrunk that hospital machine into a pocket device that streams FEV₁, peak-flow and SpO₂ to the cloud in real time. What it didn’t have was a digital journey that felt as friendly as the hardware was smart.
When rising demand for remote respiratory care exposed the gap, Safey turned to Vietne. The brief was sweeping: create an end-to-end experience—from patient app and clinician dashboard to a public website—that could guide a nervous first-timer through a lung test, flag danger to doctors in seconds and tell an outcome-first story to the market. All from scratch, ready for Safey’s in-house developers to code.
Raising the Bar in Connected Lung Care
Safey’s handheld sensors measure every breath and cough with lab precision, yet early-stage interviews revealed three universal pain points:
New users worried they would “blow wrong” and ruin the reading.
Pulmonologists spent eleven minutes per visit scrolling dense waveforms.
he public site led with baud rates and Bluetooth versions, not patient outcomes.
The challenge was clear: turn hard science into everyday confidence without hiding a single clinical detail.
Bridging Power with Simplicity
Vietne’s team immersed itself in home test sessions, shadowed respiratory nurses and mapped every touchpoint—from pairing the device to sending data to the EMR. Three design moves defined the new Safey experience:
A slow pulse animation cues the exhale; as air flows, a capsule fills from warm beige to calming teal. One sentence closes the loop: “All clear today.”
Instead of burying alerts in spreadsheets, the dashboard queues only out-of-range results. A click reveals raw waveforms and an exportable PDF.
The new website leads with outcome metrics (e.g., “93 % first-time test success, FDA Class II clearance”) and a clear call-to-action. Detailed engineering specs—sensor accuracy, BLE packet structure, encryption standards—sit behind collapsible accordions and downloadable PDFs, so power users get depth without cluttering the core message.
Two-Minute Test, One Big Save
Heather, a 54-year-old graphic designer with early-stage COPD, felt a subtle tightness in her chest after climbing the stairs one Sunday evening. Instead of shrugging it off, she opened the Safey app, clipped the pocket spirometer to her phone, and followed the on-screen pulse animation: inhale, exhale, done. Within seconds the screen shifted from calm teal to amber and displayed a clear message—“Below personal baseline, review recommended.” At the same moment, her pulmonologist received the same alert on his dashboard, complete with Heather’s last thirty readings for context.
A quick video consult the next morning led to a short steroid taper and an updated inhaler plan. Forty-eight hours later Heather’s lung function had bounced back, and she never set foot in the ER. What could have become a full-blown exacerbation was caught and managed in the time it takes to boil water for tea—proof that a two-minute test can change the entire trajectory of a week.
A Strategic UX Transformation
Eighteen patients, ten nurses and three pulmonologists helped us understand how fear, jargon and clunky navigation blocked adherence.
Desktop, mobile and clinician tasks collapsed into one streamlined journey, cutting nearly half the taps from a standard lung test.
Deep navy data blocks for focus, iris-purple actions for momentum and sand-beige backgrounds for breathing room—forty-eight WCAG-AA components exported as code-ready tokens.
Three interactive Figma rounds halved onboarding time and lifted first-try success to more than ninety percent.
Scroll-triggered motion and plain-language copy lifted dwell time by over fifty percent in A/B experiments.
Lessons in Digital-Health Design
A single green tick de-escalates anxiety faster than a perfect curve.
iny badges—“Algorithm v 2.3 · FDA Class II”—ended regulatory questions in a single sprint review.
Consistent colour tokens carried from onboarding illustrations to clinician data panes, uniting brand and accessibility in every pixel.
Next Horizon: Sustaining Momentum and Scaling Impact
Safey’s redesigned ecosystem has already proven its value—patients complete tests in half the time, clinicians act on-point data instead of noise, and inbound demo requests have surged. Yet the most exciting milestones still lie ahead.
Over the next 12 months Safey will roll out voice-based result summaries (“Your average FEV₁ is holding steady”), cohort-level risk heat-maps that flag population trends, and smart notification logic that adapts alert thresholds to individual baselines. Each feature will slot seamlessly into the existing design system that Vietne built, preserving the same calm visual language and one-tap workflows users now expect.
Quarterly UX audits and rapid prototype cycles are baked into the roadmap to keep accessibility, regulatory clarity, and brand coherence front and center. The mission remains unchanged: transform every breath of raw data into timely, human-readable insight—and, in doing so, set a new standard for remote respiratory care at scale.
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